Privacy Policy

This policy applies to clarioit.com and any subpages (the “Site”), as well as to our contact forms, consultation bookings, and related communications. “We”, “our”, and “us” refer to ClarioIT, based in Dubai, UAE.

• You provide: name, work email, company, phone (optional), service interest, message content, and any files/info you submit.
• Automatic: IP address, device/browser info, pages viewed, timestamps, and basic performance/diagnostics.
• Cookies/Similar tech: preferences, session state, analytics. See “Cookies & Analytics” below.

• Responding to inquiries and providing requested services.
• Improving our Site, security, and service quality.
• Scheduling consultations, project scoping, and customer support.
• Sending operational emails (e.g., confirmations, updates).
• Compliance with applicable laws and to prevent abuse/fraud.

If you are in the EEA/UK, we process personal data under these bases (as applicable):

• Contract: to provide services or respond to your request.
• Legitimate interests: site security, product improvement, reasonable B2B outreach.
• Consent: where required (e.g., certain cookies/marketing).
• Legal obligation: to comply with law or enforce our terms.

We don’t sell personal data. We may share limited data with:

• Service providers (e.g., hosting, email, analytics) under confidentiality terms.
• Professional advisors (legal, accounting) when reasonably necessary.
• Authorities when required by law, or to protect rights/security.
• Business transfers: as part of a merger, acquisition, or restructuring.

We use cookies and similar technologies to run the Site and understand usage. You can control cookies in your browser settings. If you block all cookies, some features may not work properly.

• Strictly necessary: basic site functionality and security.
• Preferences: remember settings like theme.
• Analytics: aggregated stats on visits and performance (e.g., Plausible/Google Analytics).

To update preferences, adjust your browser settings or your system’s privacy controls. (Optional: add a cookie banner link here.)

We operate from the UAE and may use providers in other countries. Where required, we implement safeguards for cross-border transfers (e.g., EU Standard Contractual Clauses).

We retain personal data only as long as necessary for the purposes above, then delete or anonymize it, unless a longer period is required by law or to resolve disputes.

We use reasonable technical and organizational measures (access controls, encryption in transit, logging) to protect personal data. No method is 100% secure; please use strong passwords and caution online.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data, or object to certain uses. You may also have data portability and complaint rights with your local supervisory authority.

To exercise any rights, contact us at info@clarioit.com. We may need to verify your identity before responding.

If you’re a California resident, you may request access to, deletion of, or more information about personal information we collect, and opt out of certain “sharing” for cross-context behavioral advertising. We do not sell personal information. To submit a request, email info@clarioit.com.

Our services are intended for business use and not for children under 16. We don’t knowingly collect personal data from children. If you believe a child provided data, contact us to delete it.

We may update this policy from time to time. The “Last updated” date reflects the most recent changes. Material updates will be highlighted on this page.

• Email: info@clarioit.com
• Phone/WhatsApp: +971 50 413 8716
• Dubai, United Arab Emirates